Frequent Asked Question

You can get the product from us via Facebook, Shopee and Lazada. But the best place of all. certainly is buying directly from our website, which we had put tons of effort to build it.

We all have that frustration experience that when you buy something, be it through physical store or online, and is not satisfy with the after-sales service. We, 9inepercent, are dedicated ourselves to resolve your issue. We will be happy to assist you, during pre-sales, after-sales, or even no-sales. The most important thing to us is, you will be remembering us.

We are the official distributor of Varmilo keyboard in Malaysia. We also carry brands like HyperX, Toshiba, Logitech, etc. Our ultimate goal is to help you build the best desk setup that will enlighten you every single day.

Pre-Order items tend to have a longer waiting period, but we usually will do discount alongside the pre-order (to make it up for your waiting time, you know). The estimated waiting time will be remarked at the side of product page. That show the estimated time we will be sending out the product to you, add another 2-3 days to your doorstep.

We dedicate our time to serve you better. Tell us what you need, and we will look it up for you. Tell us what game you play, what decoration you have in room, what budget you have, we will make suggestion for you. No idea what gift to buy for your imaginary friend? tell us and we will recommend you. You can talk to us about anything, even about your life, we are happy to listen, anytime!

We guarantee all our products are 100% genuine and original, with brand's warranty. At 9inepercent, we treat you as our buddy, and buddy do not sell fake products to buddies, right?

If you have any issue with your product, just tell us, and we will make the arrangement on your behalf (yes, even after warranty period, but fees may apply). Once issue is confirmed, we will do the rest. You just need to sit back and relax, waiting us to solve your problem.